Finstack Privacy Policy
Last updated: 14/09/2024
Finstack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our Platform.
1. Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use the Platform. This includes:
a. Personal Information:
- Name
- Name
- Phone number
- Payment information
- Government-issued ID (for verification purposes)
b. Usage Data:
- IP address
- Browser type
- Device information
- Log data (e.g., pages viewed, links clicked)
c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to collect information about your activity on the Platform. You can control cookies through your browser settings.
2. How We Use Your Information
We may use your information to:
- Provide and improve our services.
- Process transactions and payments.
- Verify your identity and perform KYC (Know Your Customer) checks.
- Communicate with you regarding your account, updates, or promotional offers.
- Monitor usage and analyse trends to improve the functionality of our Platform.
- Ensure compliance with legal obligations and prevent fraud.
3. Sharing of Information
We may share your information with:
- Service providers who assist in delivering our services (e.g., payment processors, KYC services).
- Law enforcement agencies if required to comply with legal obligations or respond to lawful requests.
- Third-party partners with your explicit consent, for purposes such as marketing or promotions.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organisational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have certain rights concerning your personal data, such as the right to access, update, or delete your personal information. You may also have the right to restrict or object to the processing of your personal information. To exercise any of these rights, please contact us athello@usefinstack.co
7. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for use by children under the age of 18. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on the Platform, and your continued use of the Platform signifies your acceptance of the revised policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
- Email: hello@usefinstack.co